Tavora

Guide

Members

One record per member: who they are, what they've done, which groups they're in, staff notes, sanctions and commendations. You manage them, invite them to the right groups, remove them when needed — and every action leaves a trace.

1Member list

From the main menu → Members. Everyone has the button: ordinary members always see who the founder and admins are (read-only), and if the founder switches on “👥 Member list: visible to everyone” (in Members → 🧰 Tools) they see the full list, with no tools. The rest of this guide is about the staff.

Tap a member's number and they're selected. 📋 Details (N) opens their record (1 selected) or the bulk actions (2+): one confirmation and a note, label, invite, removal or ban applies to all of them.

  • Combinable filters: role, label, group (who's in — or who's missing), department.
  • 🔎 Search by @username, name or ID — it copes with typos too.
  • 🧰 Tools — one single button gathering Joins/leaves, 📤 Export (a CSV ready for Excel or Google Sheets), 🏷 Label catalogue, Banned and the list's visibility. And the notifications for join requests are switched on or off from the Requests menu, each person for themselves.

2Member record

The hub of everything about that person: details, role, join date, groups, and an 📊 Activity block with proposals, votes, events, forms — all of it about this organization only.

  • 📝 Internal notes — staff memos with attachments, pinnable to the top.
  • 🌟 Commendations and ⚠️ Sanctions — see the dedicated sections.
  • 🏷 Labels — coloured, with emoji, up to 20 per organization.
  • 📜 Activity — the full history, filterable.
  • 📋 Their tasks — completed and in progress, with punctuality.
  • 🔗 Group management — see the next section.

At the bottom: edit roles, ban (organization only, or organization + groups) and clear file — founder/admins only: it wipes notes, sanctions, labels and invites, with a preview and a confirmation. The history and the log stay, and the clearing itself is recorded there.

3Group management

From the record → Group management: ➕ Add (you pick the groups and the bot sends the links privately to the member) or ➖ Remove (a soft removal: they can come back with a new invite). Next to each group you see the real status: already a member, invite pending, banned, bot without permissions.

4Sanctions and auto-ban

From the record → Sanctions: you write the reason and the member gets a private message with the full text. They can review them whenever they like from their profile — without the staff's internal notes.

The founder can set an automatic ban threshold: N active sanctions → ban. The hierarchy protects everyone: the founder can delete any sanction, everyone else only their own.

5Commendations

The flip side of sanctions: a certificate for whoever pulls their weight. The member receives it privately with the organization's name, and it stays visible on their profile. Formatting and premium emoji supported.

6Organization statistics

Management → 📊 Statistics (founder and admins): membership and movements over the last 30 days, engagement, top contributors, moderation, participation percentages — and the 📦 Features section: for each tool (events, forms, service desk, shifts, library, departments, groups) what is open right now and what has moved over the last 30 days. The state of health in one screen.

7Joins/leaves history

From the list → 📋 History: the diary of joins, leaves and bans since the organization was born, with filters by event type and period. Every row says who, when, by whose hand and why.

8Adding members

  • Invite link — from the Invite members menu: whoever opens it joins, or lands in a queue if you've switched on manual approval (you accept or decline from Management, all at once too).
  • /add @user1 @user2 — from a connected group: it adds whoever is already in there, straight away.
  • Automatic entry from the groups — configurable per group: whoever joins the group joins the organization.

And to hand the organization to someone else: Management → Settings → Transfer ownership — the recipient has to accept from the bot.

9Member Management AI

Almost everything you've read can also be done by talking to an AI reserved for the staff: lists, labels, roles, invites, bans, messages to members — in plain language, always with your confirmations. There's a dedicated guide: Member Management AI.